Frequently asked questions about Pingo Pro

Straight answers to what PlayStation café and gaming lounge owners ask most before getting started.

Good to know

Questions from owners, answered.

No. Pingo Pro runs in any browser on the laptop, desktop, or tablet you already have at the counter. There is nothing to install and nothing to maintain — sign in and start your first session.
Start a session on any device — timed or open-ended. Time is charged at the device's hourly rate, with a separate multiplayer rate if you use one, and the bill totals itself the moment the session ends.
Yes — Arabic is the primary language with a full right-to-left interface, and you can switch to English from any screen. Invoices, reports, and owner alerts are bilingual too.
The counter keeps working. Your actions are queued locally in the browser and sync back automatically when the connection returns, so running sessions and bills are not lost.
Yes. Add branches under one owner account — each with its own devices, menu, and staff — and pick the branch you are working in at sign-in.
Every session and bill is sequentially numbered and recorded under the employee who made it, with an audit trail behind every edit. Role-based permissions control what each staff member can open, and closing a shift with a cash count surfaces any gap immediately — a real replacement for paper logs that can be rewritten.
Yes. Pingo Pro is cloud software that runs in any browser — watch live sessions, revenue as it happens, and sales and profit reports from your phone wherever you are, without being on the floor.
Add your menu once and stock decrements automatically with every sale on a bill. Reports show sales per item and per employee, and everything exports to Excel/CSV for stocktaking and review.
14 days with full access, no card required. Set up your floor, run a few real nights, and only pay if it earns its keep.
Free for 14 days

Run your next shift the calm way.

Set up your branch in minutes and run your next session on Pingo Pro. No card, no setup fee, cancel anytime.